Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your personal data when you use our services or visit our website.
1. Information We Collect
Personal Information
We collect information you provide directly to us, such as:
- Name, email address, and contact details
- Company information and business requirements
- Project specifications and communications
- Payment and billing information
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website and exit pages
- Device and operating system information
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- Provide and maintain our services
- Process payments and transactions
- Deliver project deliverables
- Provide customer support
Communication
- Respond to inquiries and requests
- Send service updates and notifications
- Share relevant industry insights
- Conduct satisfaction surveys
Improvement
- Analyze usage patterns
- Improve our website and services
- Develop new offerings
- Enhance user experience
Legal & Security
- Comply with legal obligations
- Prevent fraud and abuse
- Protect our rights and interests
- Ensure system security
3. Data Security
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- SSL/TLS encryption for data transmission
- Encrypted data storage
- Regular security audits and assessments
- Access controls and authentication
Organizational Measures
- Employee training on data protection
- Confidentiality agreements
- Incident response procedures
- Regular policy updates
Important: While we implement industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure.
4. Your Rights and Choices
You have the following rights regarding your personal data:
Access & Portability
Request a copy of your personal data we hold
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Restriction
Limit how we process your data
To exercise your rights: Contact us at hello@avartanalabs.com with your request. We will respond within 30 days.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: hello@avartanalabs.com
Subject Line: Privacy Policy Inquiry
Company: Avartana Labs
Response Time: Within 24-48 hours